Stars gown

Delivery & Payment Method

Delivery

Products can be ordered for delivery worldwide, under the conditions applicable to each delivery area, depending on the shipping method. CROATIA:

• Free shipping within 3 business days for mainland Croatia unless otherwise stated.
• Free shipping within 7 business days for islands unless otherwise stated.

REST OF EUROPE:

• Free shipping within 5-7 business days unless otherwise stated.

REST OF THE WORLD:

• €40 shipping fee, delivered within 25 business days unless otherwise stated.

Shipping is handled by a courier service of Hero4Heroes’ choice. It is possible to arrange for a different delivery option if the buyer contacts Hero4Heroes before placing the order by email at info@hero4heroes.com. The cost of packaging is included in the shipping fee. The cost of delivery is not included in the product price unless stated otherwise (e.g., “free shipping”). Delivery is considered complete once the product is handed over to the courier service. If the product is returned to Hero4Heroes because delivery to the buyer or recipient failed, the buyer will be notified via email. International orders may be subject to import duties, customs fees and local taxes once they arrive in the destination country. These charges are determined by the local customs authority and are the responsibility of the customer. We do not cover or refund any customs duties, taxes or import fees.

Payment Method

The buyer is obligated to pay for the ordered products using one of the following payment methods:

• Internet banking
• General payment slip
• Bank transfer
• Cash on delivery (only within Croatia)
• Credit or debit card (installment payments of up to 12 months without interest or fees are available). Online card payment options include:
• Visa Premium – one-time or in up to 12 installments
• Diners – one-time or in up to 12 installments
• Discover – one-time
• DinaCard – one-time
• MasterCard Zaba – one-time or in up to 12 installments
• MasterCard PBZ – one-time
• VISA Zaba – one-time or in up to 12 installments
• VISA PBZ – one-time or in up to 12 installments
• Maestro PBZ – one-time or in up to 12 installments
• Maestro Zaba – one-time